About Us

Trusted HVAC and Plumbing Experts in Palm Desert for Over 25 Years

At Priority One Air Conditioning and Heating, we’re more than just a service provider, we’re a family-owned business deeply rooted in the Coachella Valley community. Whether it’s a routine tune-up or an emergency repair, we’re here to ensure your systems work seamlessly when you need them most.

Man standing in front of Priority One Air Conditioning and Heating office, wearing sunglasses and a black polo shirt, showcasing the company's HVAC services and commitment to customer care.

Priority One: 25+ Years Trusted HVAC & Plumbing Experts in Palm Desert

Years Of Giving Priority Service

Priority One: 25+ Years Trusted HVAC & Plumbing Experts in Palm Desert

Years Experiences Of Priority One Company

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White truck parked in front of a residential home, featuring "Priority One" branding and contact information, emphasizing HVAC and plumbing services in the Coachella Valley.

Your Comfort is Our Priority

About Our Founder

Priority One was founded by Roy Meghnagi, a driven entrepreneur with a passion for solving problems and helping people. Roy’s journey in the HVAC and plumbing industry began over two decades ago when he noticed a gap in the market for reliable, customer-first service providers. Determined to fill that void, he built Priority One from the ground up with a simple philosophy: treat every home like it’s your own.

Roy’s Approach
Roy’s Words

Roy’s Approach

Customer-Centric: Roy believes in honest, transparent service and has instilled this value across the entire Priority One team.
Community-Focused: As a long-time resident of Palm Desert, Roy is committed to giving back to the community that has supported his business.
Passion for Excellence: From staying ahead of industry trends to building a highly skilled team, Roy has made Priority One a trusted name in the Coachella Valley.

Roy’s Words

“When I started Priority One, I wanted to create a company that homeowners could trust, not just for quality repairs, but for the peace of mind that comes with knowing someone truly cares about their comfort and safety.”

Roy Meghnagi, founder of Priority One, standing in front of company office showcasing dedication to HVAC services, with a company vehicle visible, emphasizing over 25 years of experience in air conditioning and heating solutions.

Join Our Family of Happy Customers

Whether it’s keeping your home cool or your plumbing running smoothly, we’re here to deliver exceptional service every time.

Learn More About Our Services

Certified Professionals You Can Count On

Meet Roy Meghnagi: Founder of Priority One HVAC & Plumbing

Our NATE-certified technicians are the backbone of our business. They bring years of experience, unmatched skill, and a dedication to doing the job right the first time. With continuous training and a passion for problem-solving, our team is here to tackle any challenge with precision and care.

Jhonatan Urbina

Service and Technician Manager

Robert Grosjean

Purchasing & Customer Experience Manager

Luis Ortiz

Operations Manager

David Emert

Plumbing Manager

Priority One

Why Choose Priority One?

At Priority One, we’re dedicated to delivering reliable, high-quality HVAC and plumbing solutions with one simple goal: keeping your home comfortable and your family happy.

Family-Owned and Operated: We’re proud to be a local business with strong ties to Palm Desert and the surrounding communities.
Certified Expertise: Our technicians are trained to handle the latest HVAC and plumbing technologies.
Satisfaction Guaranteed: We stand by our work and strive for 100% customer satisfaction.

Testimonials

What Our Customers Say

Sharon W.

Palm Desert, CA

“Ac blowing hot air, called priority one at 8am and representative here after noon. Great service. Fixed problem and gave maintenance suggestions for futureProfessional employees, great service. Now I’m in tip top shape. Thank you priority!”

Eric G.

Long Beach, CA

“Come out within an hour on SATURDAY to fix an issue on the roof where the AC unit is located. Knew the complex. Gave me a quote immediately…..ended up not being covered under warranty, but was back up and running in no time.”

Melissa S.

Palos Verdes Estates, CA

“I had a renter in my vacation home and was desperate to get the AC back on for my renter. I called Priority One and a lovely lady answered the phone & had the work done right away. She was kind, honest and upfront with pricing. I would highly recommend Priority One Air Conditioning and Heating!”

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